Hi, I'm

Hina Bava

Customer Service Representative

Customer Service Representative specializing in client relations, financial advisory, and compliance support to enhance service quality and sales performance.

5+

Years Of Experience

8+

Projects Completed

3+

Certifications

My Skill Set

I Provide Wide Range Of Skills

Client Relationship Management

Managing high-value client portfolios, building trust, and delivering personalized financial advice to enhance retention and customer satisfaction.

Banking & Financial Advisory

Supporting clients with onboarding, account servicing, and investment planning while ensuring full adherence to regulatory and AML standards.

Operational Excellence & Compliance

Maintaining accurate transactions, audit documentation, and process integrity to ensure financial compliance and policy implementation.

Why Choose Me

My Experience Area

Client Relationship Management
95%
Banking Operations & KYC
90%
CRM & Data Reporting
91%
Communication & Conflict Resolution
87%
Financial Advisory & Wealth Planning
92%
Compliance & Regulatory Procedures
88%
Sales & Cross-Selling
85%
Leadership & Team Coordination
90%

Projects

My Amazing Works

Experience

Relationship Manager

FinFreedom33 Wealth Management India LLP

Financial Advisor & Client Relationship Manager
2019-2024

Skills Used

Managed 70+ portfolios worth $5M+, achieving 25% AUM growth and 92% client retention through custom investment strategies and team leadership.

Campus Representative

Saskatchewan Polytechnic Students’ Association (SPSA)

Student Engagement Lead
2024-2025

Skills Used

Addressed 150+ student concerns, reducing unresolved cases by 25%, while leading 8 cross-campus events boosting participation by 35%.

Liquor Clerk & Cashier In Charge

Sobeys Liquor

Customer Service Specialist
Jun 2024 – Present

Skills Used

Processed 300+ daily transactions with zero errors, balanced 5 tills per shift, and improved sales turnover by 20% through optimized product placement and audit compliance.

DEGREE

EDUCATION

Master of Business Administration (Finance)

2018-2020

Gujarat Technological University, India

Bachelor of Business Administration

2015-2020

Gujarat University, India

Clients Are Satisfied For Our Work, View Feedback

“A Client-Focused Professional”

Hina’s empathy and precision in financial advisory ensure exceptional client experiences and long-term relationship growth.

Alex

Branch Manager

“Reliable and Compliance-Oriented Advisor”

Her dedication to policy accuracy and data integrity makes her an asset to any financial or customer operations team.

Klix

Senior Financial Supervisor

Phone

+1 306-990-0168

Mail Id

hinabava1617@gmail.com

Address

Canada